The Patient Experience Library

 


Training Tracker

Use this tracker to find courses on patient experience and patient/public involvement.

These courses are not provided by the Patient Experience library. For further details, and to book places, please contact the course providers via the Details/Bookings link at the bottom of each course description.

This tracker is updated periodically. The last update was on Mon Mar 17th 2025 12:03.

Provider:
Care Opinion
Title:
Public online feedback for healthcare improvement
Location:
Online
Date:
Always open
Description:
The goals of this course are: To understand why traditional forms of feedback/complaint are often disliked by both patients and health/care staff, and have limited value for quality improvement; To become familiar with online patient feedback, and the Care Opinion platform; To understand both the benefits and the risks of public online feedback, and the range of impacts which result.
Audience:
For teaching staff
Details/Bookings
Provider:
EUPATI
Title:
Customised
Location:
Bespoke
Date:
Negotiable
Description:
Training tailored to your needs. We offer one-off customised training programmes or extended programmes with follow-up sessions. You decide!
Audience:
Professionals in academia and pharmaceutical industry
Details/Bookings
Provider:
Healthcare Conferences UK
Title:
Martha's Rule: A Practical Guide to Implementation to improve Patient Safety
Location:
Online
Date:
Wed May 14th 2025
Description:
The conference delves into the caregiver’s perspective, principles and implications of Martha’s Rule, legal and patient safety considerations, effective communication strategies, and the use of technology in the adoption of Martha’s Rule.
Audience:
People working to improve patient safety
Details/Bookings
Provider:
Healthcare Conferences UK
Title:
Patient Involvement & Partnership for Patient Safety
Location:
Online
Date:
Wed May 14th 2025
Description:
This conference focuses on patient involvement and partnership for patient safety including implementing the New National Framework for involving patients in patient safety, and the role of the Patient Safety Partner (PSP) in your organisation or service.
Audience:
People working to improve patient safety
Details/Bookings
Provider:
Healthcare Conferences UK
Title:
Systems Approach to Learning: Patient and Staff Involvement in Learning from Patient Safety Incidents
Location:
Online
Date:
Tue Apr 29th 2025
Description:
Training to support the development of expertise involving patients, families, carers and staff when things go wrong, in line with NHS guidance, based upon national and internationally recognised good practice. To include the duty of candour and ‘being open’ principles.
Audience:
Patient safety leads
Details/Bookings
Provider:
Healthcare Conferences UK
Title:
The Northumbria Way - A Culture of Continual Improvement of Patient and Staff Experience
Location:
Online
Date:
Thu Jun 12th 2025
Description:
Insight into the approach adopted by Northumbria Healthcare NHS Foundation Trust to developing an organisational culture that supports the continual data driven improvement of patient and staff experience.
Audience:
Health professionals wanting insight into measuring and improving the experience of the people who use and deliver services.
Details/Bookings
Provider:
Involve NE
Title:
PPI Masterclasses ​​
Location:
Bespoke
Date:
Negotiable
Description:
Through interactive sessions using theoretical frameworks and real-world examples, delegates are able to explore and develop their knowledge of PPI, whilst learning new tools and techniques.
Audience:
Healthcare professionals
Details/Bookings
Provider:
Involving People
Title:
Patient and Public Involvement
Location:
Bespoke
Date:
Ongoing
Description:
Bespoke training with modules covering the what, why and how of patient and public involvement and including how inequalities should be taken into account.
Audience:
Health system leaders, researchers and health professionals.
Details/Bookings
Provider:
NHS England
Title:
Various courses.
Location:
Online
Date:
Various
Description:
Learning and support for people who bring their lived experience to a voluntary role.
Audience:
Patient and Public Voice (PPV) partners and people with lived experience.
Details/Bookings
Provider:
NHS England Public Participation Online Learning Programme
Title:
Influence, Impact and Induction
Location:
Online
Date:
Ongoing
Description:
How to influence change and how to develop skills and confidence to make the most of the PPV partner role.
Audience:
People who are involved with NHS England as a Patient and Public Voice (PPV) Partner in an expert advisor role.
Details/Bookings
Provider:
NHS/FutureLearn
Title:
Working with People and Communities to Improve Health Outcomes
Location:
Online
Date:
Ongoing
Description:
Learn how to engage with different people and communities to reduce inequalities and ensure inclusive access to healthcare.
Audience:
This course is primarily designed for those working in the NHS and wider health and care systems in the UK. This includes clinical and non-clinical roles.
Details/Bookings
Provider:
Point of Care Foundation
Title:
Experience-Based Co-Design: Maternity and newborn care.
Location:
Bespoke
Date:
Negotiable
Description:
The EBCD course offers structured training in family-centred service design techniques and quality improvement.
Audience:
Clinical and non-clinical staff, researchers and patient partners.
Details/Bookings
Provider:
Shaping Our Lives
Title:
In house training
Location:
Bespoke
Date:
Negotiable
Description:
Tailored services such as training sessions, recruiting lived experience user groups, facilitating workshops, and evaluations.
Audience:
Organisations seeking user involvement
Details/Bookings

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