Healthwatch City of London wanted to find out what digital apps were on offer to patients in the local area, how they worked and whether they were easy to use. Upon talking to local residents and gathering their feedback, we have found that accessing digital apps can prove difficult and confusing for many people. We have also spoken to carers in the local area who have told us that navigating digital apps for themselves and family members has been complicated and tiring. We also asked patients to give feedback to us whether these digital apps were able to link together and whether they were offered any support in setting up or using a digital app.
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Healthwatch City of London wanted to find out what digital apps were on offer to patients in the local area, how they worked and whether they were easy to use. Upon talking to local residents and gathering their feedback, we...
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