The Patient Experience Library

When you upload a document (pdf, doc or docx) it will be tagged as "Private" and can only be seen by you.
You can change this by clicking on the Edit icon

Please Note: It is important that any files you share...
a) do not infringe any copyright permission for reproduction and dissemination, OR
b) have already been disseminated on the internet in the form of free downloads.
Documents that do not comply may be removed.

close

Enter and View Report - Darwen Health Link, Darwen Health Centre, Darwen BB3 1PY

Healthwatch Blackburn with Darwen

7th February 2025

Healthwatch Blackburn with Darwen, Enter and View Report, Darwen Health Link, Darwen Health Centre, Darwen BB3 1PY, 7th February 2025

Relevance score: ; Searchwords matched: 0;

Enter and View Report - Fauld House Nursing Home, Fauld Lane, Burton - On - Trent, Staffordshire DE13 9HS

Healthwatch Staffordshire

21st January 2025

Healthwatch Staffordshire, Enter and View Report, Fauld House Nursing Home, Fauld Lane, Burton - On - Trent, Staffordshire DE13 9HS, 21st January 2025

Relevance score: ; Searchwords matched: 0;

'The Service, Online' A review of GP Practice websites in Manchester regarding their offer of the Enhanced Access Service

Healthwatch Manchester

August 2024

This report aims to present the key findings, conclusions and recommendations of an Healthwatch Manchester(HWM) review which assessed 83 GP practice websites in Manchester on the information they published about the Enhanced Access Service (EAS)

Relevance score: ; Searchwords matched: 0;

'The Blueprint? ' A comparative review of two Enter and View visits to Park House and North View

Healthwatch Manchester

February 2025

This report presents the findings and recommendations from a qualitative analysis produced by Healthwatch Manchester(HWM) of the experiences of mental health inpatients before and after their transfer from Park House to North View. The report provides an evaluation of feedback from 80 interviews conducted with inpatients

Relevance score: ; Searchwords matched: 0;

Deep Dive, Access to Stop Smoking Services

Healthwatch Thurrock

2024

A look into access barriers and challenges for the residents of Thurrock

Relevance score: ; Searchwords matched: 0;

''Just Treat Me Delicately'', A Qualitative Exploration of What Works to Engage Australian Men in Health Care Encounters

Sage - American Journal of Men's Health - NON-UK!

2025

There is growing consensus for upskilling the health care workforce on gender - responsive strategies to more effectively connect and respond to men during health care encounters. To inform health practitioner education, the primary aim of this study was to gain insights from a diverse sample of men in Australia on their experiences and expectations when engaging with health care practitioners. Thirty - two men (18 - 70 years, median 33) participated in eight online focus group discussions. A combined deductive and inductive thematic analysis was undertaken to reconcile their expectations with prior published approaches for practitioners to engage men in care and identify new themes. Participants desired a genuine relationship, signaled by upfront and informal communication, active listening, and enquiry. In structuring treatment, participants sought transparency and respect for autonomy. Regarding the therapeutic alliance, avoiding gender stereotyping and empathetic, sensitive, and holistic care were valued by men. These expectations for how practitioners engage with men in care were reflected in their advice for health practitioner student training and aligned with approaches published previously. Participant insights were synthesized into four outcomes, for men, of successful engagement: legitimize the relationship to build trust, create a safe space to facilitate disclosure, empower men, and assess and treat the whole man through a biopsychosocial lens. In conclusion, men seek authentic connection and a caring style that allows them to legitimize and forge an ongoing relationship with their practitioner. These outcomes of successful engagement are key to developing consumer - informed health practitioner education and competencies on gender - responsive health care for men. ... [less]

There is growing consensus for upskilling the health care workforce on gender - responsive strategies to more effectively connect and respond to men during health care encounters. To inform health practitioner education, the primary aim of this study was to gain insights... [more]

Relevance score: ; Searchwords matched: 0;

Learning Health Systems

THIS Institute - Cambridge University Press

March 2025

Despite enormous efforts at healthcare improvement, major challenges remain in achieving optimal outcomes, safety, cost, and value. This Element introduces the concept of learning health systems, which have been proposed as a possible solution. Though many different variants of the concept exist, they share a learning cycle of capturing data from practice, turning it into knowledge, and putting knowledge back into practice. How learning systems are implemented is highly variable. This Element emphasises that they are sociotechnical systems and offers a structured framework to consider their design and operation. It offers a critique of the learning health system approach, recognising that more has been said about the aspiration than perhaps has been delivered. This title is also available as open access on Cambridge Core. [less]

Despite enormous efforts at healthcare improvement, major challenges remain in achieving optimal outcomes, safety, cost, and value. This Element introduces the concept of learning health systems, which have been proposed as a possible solution. Though many different variants of the... [more]

Relevance score: ; Searchwords matched: 0;

Patient Experience and Trust in NHS Primary Care

NHS Race and Health Observatory - University of Oxford

March 2025

To identify ethnicity - based discrepancies in patient experience, we compared the survey responses of participants from ethnic minority groups to the responses of White British participants

Relevance score: ; Searchwords matched: 0;

NHS Staff Survey 2024 - National results briefing

NHS

Published: March 2025

The NHS Staff Survey is one of the largest workforce surveys in the world and has been conducted every year since 2003

Relevance score: ; Searchwords matched: 0;

Enter and View Report - West Middlesex Hospital Emergency Department, Twickenham Rd, Isleworth TW7 6AF

Healthwatch Richmond upon Thames

March 2025

Healthwatch Richmond upon Thames, Enter and View Report, West Middlesex Hospital Emergency Department, Twickenham Rd, Isleworth TW7 6AF, March 2025

Relevance score: ; Searchwords matched: 0;